106 The Most Common Complaints Of The General Practice Emergency Ward Patients In Ljubljana

Author(s): 
M Žnidaršiè 1
1 Zdravstveni Dom Ljubljana, SNMP
Text: 
Aims: The objective of this study is to assess the activity of the General practice emergency ward in the Emergency department of the Klinièni centre hospital in Ljubljana.
Design: The study was retrospective and reviewed the records of 1462 patients who entered our ward on 21 randomly selected days in 1999, during which there was total of 26 594 patient visits. The study focused on the principal problem or complaint presented by patient, but it also analysed the diagnostic and therapeutic procedures, referral of the patients and their general characteristics (sex, age, place of residence…).
Results: The most common complaints were: abdominal pain, followed by the symptoms of infectious diseases, nausea and vomiting, chest pain and various symptoms related to heart diseases. The majority of patients - 66,2% were discharged and the others were referred to hospital or specialists. A similar proportion of patients - 66,3% either received some sort of treatment immediately or were referred.
Conclusions:
This study showed what are the most common complaints and symptoms presented in our General practice emergency ward. It also analysed our work. The results will help us to plan the future education and changes in organisation of work.
Literature: 
106
THE MOST COMMON COMPLAINTS OF THE GENERAL PRACTICE EMERGENCY WARD PATIENTS IN LJUBLJANA